Effective Date: 25 May 2025

Welcome to sallergen.com (the "Website"), operated by Immunogex Pty Ltd T/A Sallergen ("we," "us," or "our"). By accessing or using our Website, you agree to be bound by these Terms of Service ("Terms"). If you do not agree with these Terms, please do not use our Website.

1. Use of the Website

You agree to use the Website in accordance with all applicable Australian laws and regulations. You must not use the Website for any unlawful purpose or in a way that infringes the rights of others.

2. Intellectual Property

All content on the Website, including text, graphics, logos, and images, is the property of [Your Company Name] or its content suppliers and is protected by Australian and international intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on the Website without our prior written consent.

3. Product Information and Medical Disclaimer

The information provided on the Website is for general informational purposes only and is not intended as medical advice. Our products are designed for allergy diagnostics and health support; however, they are not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your healthcare provider with any questions you may have regarding a medical condition.

4. Orders and Payment

By placing an order through our Website, you warrant that you are legally capable of entering into binding contracts. All orders are subject to acceptance by us, and we reserve the right to refuse or cancel any order at our discretion. Prices are listed in Australian Dollars (AUD) and include Goods and Services Tax (GST) where applicable.

5. Shipping and Delivery

We will make reasonable efforts to deliver products within the estimated timeframes; however, delays may occur. We are not liable for any delays in delivery that are beyond our control.

6. Returns and Refunds

Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. For minor failures, we may choose to repair or replace the product. Please refer to our Returns and Refunds Policy for more information.

7. Limitation of Liability

To the extent permitted by law, we exclude all warranties, representations, and conditions relating to the Website and your use of it. Our liability for any breach of a condition or warranty implied by law is limited to the extent permitted by the ACL.

8. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information in accordance with the Privacy Act 1988 (Cth).

9. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites and encourage you to review their terms and policies.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Website. Your continued use of the Website constitutes acceptance of the revised Terms.

11. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes arising from these Terms or your use of the Website will be subject to the exclusive jurisdiction of the courts of New South Wales.

12. Contact Us

If you have any questions about these Terms, please contact us at:

Immunogex Pty Ltd T/A Sallergen
Level 4, Suite 419, Hilmer Bld, Union Rd, Kensington NSW 2052 AUSTRALIA
Email: info@sallergen.com